Credit and Accounts Receivable Manager

The Quest Group dba AudioQuest is looking for an experienced Credit and Accounts Receivable Manager.  We are seeking an experienced and detail-oriented Credit and Accounts Receivable Manager to oversee our sales transactions and ensure timely collections. The ideal candidate will have a strong background in accounting principles, excellent communication skills, and a proactive approach to resolving customer issues. 

The Credit and Accounts Receivable Manager will be responsible for with management of new and existing customer credit applications, reconciling and issuing credit memos for invoicing discrepancies, and posting AR related transactions in the ERP system daily.  This position is expected to work as a valuable member of the accounting department, will be responsible for applying payments against customer accounts, reconciliation of payments, and management of the credit collection function for the department.

 AudioQuest is a company that develops tools for enhancing the in-home experience of audio and video entertainment e.g. speaker cables, HDMI cables, power conditioners, and portable digital audio products.  AudioQuest’s varied offerings provide value and performance to the retailer and enthusiastic consumer alike. AudioQuest has been the most significant cable supplier to the high-end specialist market for more than 40 years and is currently selling in several thousand outlets in over sixty countries.

General Duties and Responsibilities:

Credit Analysis and Risk Assessment:

  • Evaluate creditworthiness of new and existing customers.
  • Works with customers and sales reps to request and obtain proper financial information.
  • Assist with new accounts in dealer portal by contacting references, verifying resale certificate and dealer agreements have been properly uploaded.   Also including approving accounts and or notifying management the status of new pending accounts.
  • Establish credit limits and terms based on risk assessment.
  • Monitor credit limits and review credit terms periodically.

Collections Management:

  • Monitor aging reports and follow up on past due accounts.
  • Maintain accounts receivable records to ensure aging is up to date, by applying daily payments and credits to customer accounts.
  • Manage websites for large accounts including: (i.e. Best Buy, Costco, Nebraska Furniture Mart, Amazon, and The Home Depot)
  • Develop and implement effective collections strategies to reduce outstanding balances.
  • Contact clients/customers to discuss overdue payments, short paid invoices, non-approved discounts taken on payments and negotiate payment plans if necessary.
  • Informing Management of chargebacks or disputes on accounts.
  • Keeping the ERP system up to date with all A/R customer information.
  • Daily posting cash applications for local checks and lockbox deposits.
  • Post daily RMA credits and process credit card refunds as required.
  • Assist customers with invoice copies, proof of delivery or other information needed to obtain payment information.
  • Run credit card transactions for existing accounts requesting to pay with credit card and posting transactions in the ERP System, including employee purchases.
  • Support accounting department with month end close, audits, banking, and other ad hoc reports.
  • Other duties as assigned.

Compliance and Documentation:

  • Ensure compliance with company policies and accounting standards.
  • Keep updated files for all mass merchant and Key Customer account reports on approved deductions.
  • Maintain accurate documentation and records on accounts receivable and collection activities.

Required Knowledge, Skills, and Abilities:

  • Proven experience as an Accounts Receivable or Collections Manager.
  • Ability to interact well with others to accomplish goals in an efficient manner.
  • Strong understanding of accounting credit principles.
  • Excellent communication, problem-solving, and negotiation skills.
  • Advanced Excel/Word/Outlook.
  • Experience in working with accounting and ERP systems.
  • Strong organizational ability and the ability to work independently and to function well in a team-oriented environment.
  • Experience in working with both large corporations and small entrepreneurial organizations.
  • Sensitive to the constraints of a small-to-mid-size, high growth operation and capable of working effectively in such an environment.
  • Must have flexibility in reacting to new situations and adaptability for working in a new environment.

Personal Traits and Characteristics:

  • Reliable, dependable, diligent, highly organized with good time management skills.
  • Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
  • Good oral and written communications skills.
  • Task oriented with attention to detail and a high level of accuracy.
  • Able to work under pressure and deadlines.
  • The successful candidate shall exhibit a sense of ownership, urgency, be solution orientated, collaborative and accountable.

Education and/or Experience:

  • 10 plus years of relevant experience
  • Accounting ERP Experience, preferably with Sage100
  • Self-disciplined, capable of identifying and completing critical tasks independently and with sense of urgency.
  • Bachelor’s Degree in Business or related field a plus.

Physical Job Requirements:

  • Sitting: Must be able to sit for a minimum of 2 hours
  • Walking: Throughout the facility on an as needed basis.
  • Lifting/Carrying: Must be able to lift 20 lbs.
  • Climbing: Must be able to climb stairs.
  • Talking/Hearing: Must be able to effectively communicate on the telephone.

Accommodation: Candidates for the position should be able to perform essential job duties in described work environment with or without accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Quest Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

Job Type: Full-time
Salary:  $75,000 – $90,000 per year

  • 401(k)
  • Dental insurance
  • Flexible spending account (FSA)
  • Health insurance
  • Health Reimbursement Arrangements (HRA) accounts
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule: 8 hour shift
Work Location: Irvine, CA office

Interested in working with us? We’re always looking for passionate, talented folks to join our team! Email your cover letter and resume to