Beware of Counterfeits
Only Buy from Authorized AudioQuest Dealers and Distributors
One of the unfortunate consequences of building a successful premium brand is the appearance of counterfeit products. AudioQuest is not immune to this problem. While we make every effort to combat counterfeiting, we continue to see various products being sold as “AudioQuest” that are NOT genuine.
These counterfeits DO NOT meet AudioQuest quality standards and in fact, often turn out to be nothing more than common hardware store-grade cables hidden beneath an attempt to match our braid patterns and plugs.
The persons most hurt by these phony offerings are our potential customers, who in good faith may make a purchase feeling that they have stumbled upon a “too-good-to-ignore” deal. Also hurt are those who, while realizing the cables aren’t genuine, hold hope that the cables are at least “close” in quality. Sadly, this is very rarely the case.
We advise customers to only buy from authorized AudioQuest dealers and distributors
If you see AudioQuest-branded products being sold for “too-good-to-be-true” prices, the chances are very good that the products are counterfeit. Be particularly wary of AudioQuest-branded cables being offered for unusually low prices from China and Hong Kong, especially on auction or bid sites..
AudioQuest cannot ensure the authenticity of any product purchased from any unauthorized AudioQuest dealer.
AudioQuest can neither honor the warranties of products nor provide any level of support for products purchased through the following Marketplaces:
If purchasing from a marketplace, such as Amazon or eBay, please verify that the seller is authorized. To visit the official AudioQuest Amazon Store, click here. To verify that a dealer is authorized to sell AudioQuest before purchasing, click here.
If you have any questions, please contact us [email protected].