Desktop Manager

AudioQuest Desktop Manager

Version: 1.0 Release Date: 05/17/2017

The AudioQuest Desktop Manager for MacOS and Windows operating systems enables firmware updating of DragonFly Black, DragonFly Red, and future digital products from AudioQuest. Its simple interface details your product type, serial number, and current firmware version while streamlining the firmware update process. The most recent firmware for your device is automatically downloaded from AudioQuest's secure servers when running the Desktop Manager app, so customers can be certain that they have access to the most recent AudioQuest device firmware, functionality, and performance.

Supported Products:
DragonFly Black, DragonFly Red (Note: not compatible with DragonFly 1.2 and earlier)

Instructions

While new DragonFlys ship with the latest firmware, existing DragonFly Black and Red customers need only download our free Device Manager Application to easily upgrade their devices.

The AudioQuest Device Manager Application allows you to identify your DragonFly’s serial number and software version to ensure that the device is up to date. In Order to install the AudioQuest Device Manager Application:

Download the latest Device Manager for your operating system (download below).

For Windows Operating Systems:

  • 1. Install by running the setup.exe that you downloaded for your version of Windows and follow the instructions on screen. You must have an administrator account to install.
  • 2. Plug your DragonFly Red or Black into a USB port on your computer. Note that this app will not work with DragonFly 1.2 or earlier.
  • 3. Run the AQ Device Manager app (AQ DM). Be patient; you may have to wait several seconds when the app is run for the first time. Your DragonFly will begin to blink green, indicating it is in firmware update mode. DragonFly will not pass audio while in this mode. The AQ DM will check for a new firmware version from our server and automatically download it if applicable. If so, the AQ DM will state “An update is available for your device.”
  • 4. Click the button labeled “Update Now.”
    The update process will begin and can be tracked by watching the progress bar. DO NOT DISCONNECT YOUR DRAGONFLY DURING THIS PROCESS.
  • 5. A pop-up dialog will inform you when the update is finished. You may then quit the AQ DM and use your updated DragonFly normally.
  • 6. You may need to reboot and/or hot-plug your DragonFly to complete the update process.

For Mac Operating Systems:

  • 1. Install by extracting the contents of the .dmg file you downloaded to your Applications folder or to your Desktop.
  • 2. Plug your DragonFly Red or Black into a USB port on your computer. Note that this app will not work with DragonFly 1.2 or earlier.
  • 3. Run the AQ Device Manager app (AQ DM). Your DragonFly will begin to blink green, indicating it is in firmware update mode. DragonFly will not pass audio while in this mode.
    The AQ DM will check for a new firmware version from our server and automatically download it if applicable. If so, the AQ DM will state “An update is available for your device.”

    Note: you may get one of the two following messages when trying to run the app in step 3:

    (1) “AQ Device Manager” can’t be opened because it is from an unidentified developer.

    If you get this message please click OK to close the pop-up dialog window. Then right click-open on the AQ DM app icon of the downloaded program to open it or go to your security settings to allow it.


    (2) "AQ Device Manager" is an applcation downloaded from the Internet. Are you sure you want to open it?

    Press ctrl and click the AQ DM app icon. Choose the "Open" option in the resulting context menu then choose to open the app in the confirmation dialog that follows.

  • 4. Click the button labeled “Update Now.”
    The update process will begin and can be tracked by watching the progress bar. DO NOT DISCONNECT YOUR DRAGONFLY DURING THIS PROCESS.
  • 5. A pop-up dialog will inform you when the update is finished. You may then quit the AQ DM and use your updated DragonFly normally.
  • 6. You may need to reboot and/or hot-plug your DragonFly to complete the update process.
System Requirements

Windows

  • Microsoft Windows 10 Home
  • Microsoft Windows 10 Pro
  • Microsoft Windows 10 Enterprise
  • Microsoft Windows 7 Home Basic
  • Microsoft Windows 7 Home Premium
  • Microsoft Windows 7 Professional
  • Microsoft Windows 7 Enterprise
  • Microsoft Windows 7 Ultimate
  • Note: Windows 8.1 support is in development

Mac

  • OS X 10.6.8 and above

Helpful Links

End User License Agreement

Download Software

Recent Updates

  • DragonFly Black/Red Firmware v1.06
    ▸ added MQA rendering support
  • DragonFly Black/Red Firmware v1.03
    ▸ addressed volume control issues on some Android devices